• Professional Sign In
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• Browse Time Slots
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• Time Slots Occupied by Customers
  • How do I identify an occupied slot
  • What is the slot information of this occupied slot
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• Time Slots Available to customers
  • How do I identify slots available to customers
  • Can I restrict acccess to a particular slot by making it Unavailable to Customers
  • Can I assign a customer to the available slot
  
  
• Time Slots Unavailable to customers
  • How do I identify slots not available to customers
  • Can I open an unavailable slot to Customers by making it available
  • Can I assign a customer to the unavailable slot
  • How do I create new slots from an unavailable slot
  • How do I make new slots by copying from a previous day>
  
  
• Time Slots Selected for Modifications
  • How do I identify slots selected for modification
  • Can I reverse back the modifications sought on a particular slot
  • How do I see all the selected modifications
  • How do I save all the selected modifications
  
  
• Other Functions
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  • How to Generate Schedule Report for any day starting today for 30 days

Please note that if the customer cancelled that appointment while you are finding who is in that slot, then the slot changes its color to show that it is no longer an occupied slot and is now available to customers. A message is diplayed in the bottom portion of the profesional interface window.
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(Time Slots Available to customers)
How do I identify slots available to customers ?

The time-slot colored lavender blush corresponds to an available slot. That means this time slot is available for customers to schedule.
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(Time Slots Available to customers)
Can I restrict acccess to a particular slot by making it Unavailable to Customers ?

Yes, you can turn the available time slot into unavailable time slot.

1. Click on the available slot (lavender blush). New window titled 'Modify Available Slot' pops up.
   
   
2. From the "Modify Available Slot" window click on the button 'Make Unavailable'. A dialog window "Please Remember" pops up with a comment indicating that you can reverse the current modification if you choose before saving all the selected modifications.
   
   
3. Click on 'OK' button from the dialog window. The two small windows, Dialog window and "Modify Available Slot" window, will disapper. And the color of the slot turns yellow.
   
   
4. Now you are back in to the Professional Interface Window again. If you have more modifications to make to the slots, proceed with those modifications before saving all modifications.
   
   
5. Follow the procedure SAVE-MODIFICATION(S). If the update is successful, this color changes from yellow to a shade of blue. A shade of blue indicates that this slot is no longer available to customers.

1. From the Professional interface screen,choose an unavailable slot (a shade of blue) to modify.Click on this slot. New window titled 'Modify Unavailable Slot' pops up.
   
   
2. Click on the button 'Split Time' from the window "Modify Unavailable Time". A new window titled "MAKING NEW SLOTS" pops up.
   
   
3. At the given start time displayed in the window titled "MAKING NEW SLOTS" , think about the following two questions and have the new values for 'Type' and 'Duration ready:
   
   
   i) At this given start time, What state (Available or Unavailable) I want to be for customers?
   type = 'A' for Available state or
   type = 'U' for Unavailable state or
   (or 'H' for Holiday or 'V' for Vacation)
   
   ii) How long I want to be in the state determined above?
   d = duration in minutes
   
   Once you have answers to the above questions, you are ready to make a new slot with these two answers:
   
   
   • Highlight the duration value.
     ( Highlighting is simple : Bring the cursor to the begining of the value in the duration field. Press the left button of the mouse and drag the cursor over the entire value to the end of the value and then release the mouse button)
     
     
   • Enter new value, for duration, over the highlighted value.
     
     
   • And press Tab key. You will find a new slot created with this duration.
     
     
   • Enter 'A' or 'U' or 'H' or 'V' in to the blank value of the newly created slot type.

   EXAMPLE:
   
   Let the initial unavailable slot starts at the early hours 00:00AM and the unavailble time duration is the whole day (24 hrs = 24 * 60 = 1440 minutes).
   Suppose you look at the start time of 00:00AM and decide that you want to be unavailable till 8:00AM. Now the answers to the questions are
   (i) 'U' and
   (ii) 480 (8 * 60 = 480 min)
   

   Now what you have to do is
   i) Highlight 1440
   ii) Enter 480
   iii) Press Tab Key
   iV) Enter 'U'
   
   You have this new slot created for 480 min (8 hrs).
   
   

4. Repeat step 3 as many times as needed to create the required new slots. Every time start at the appropriate start time and follow the same procedure as above.
   
   

   EXAMPLE CONTINUED:
   
   As a continuation to the same example as above, start at 8:00 AM and, add eight 30 min slots that are available to customers:

   • At start time of 8:00AM; Highlight 960, Enter 30, Press Tab Key, Enter 'A'
     
   • At start time of 8:30AM; Highlight 930, Enter 30, Press Tab Key, Enter 'A'
     
   • At start time of 9:00AM; Highlight 900, Enter 30, Press Tab Key, Enter 'A'
     
   • At start time of 9:30AM; Highlight 870, Enter 30, Press Tab Key, Enter 'A'
     
   • At start time of 10:00AM; Highlight 840, Enter 30, Press Tab Key, Enter 'A'
     
   • At start time of 10:30AM; Highlight 810, Enter 30, Press Tab Key, Enter 'A'
     
   • At start time of 11:00AM; Highlight 780, Enter 30, Press Tab Key, Enter 'A'
     
   • At start time of 11:30AM; Highlight 750, Enter 30, Press Tab Key, Enter 'A'
     
     
   Make a 60 minute break time at 12:00NN.
   
   
   • At start time of 12:00AM; Highlight 720, Enter 60, Press Tab Key, Enter 'U'
     

   Make four 60 min slots available starting at 1:00PM

   • At start time of 1:00AM; Highlight 660, Enter 60, Press Tab Key, Enter 'A'
     
   • At start time of 2:00AM; Highlight 600, Enter 60, Press Tab Key, Enter 'A'
     
   • At start time of 3:00AM; Highlight 540, Enter 60, Press Tab Key, Enter 'A'
     
   • At start time of 4:00AM; Highlight 480, Enter 60, Press Tab Key, Enter 'A'
     

   Lastly, make an unavailable slot from 5:00PM to the end of the day. This is already there as the last slot. Modify the "Type' as 'U' if required.
   
   

   Use the buttons "Next Slots' or "Prev Slots' and click on them to scroll over the slots.
   
   

5. Click on 'OK' button to complete this modification (splitting) of slot selected in step 1.
   
   

   The two windows - "MAKING NEW SLOTS" and " Modifying Unavailable Slot' will disappear. The slot, selected in step 1, will turn yellow indicating that this slot is ready to be saved (to be actually split into smaller slots).
   
   

6. Now you are back in to the Professional Interface Window again. If you have more modifications to make to the slots, proceed with those modifications before saving all modifications from the professional interface screen.
   
   
7. Follow the procedure SAVE-SELECTED-MODIFICATION(S). If the update is successful, the newly created slots can be seen in the professional interface screen.